Política de reembolso

REFUND POLICY

Last updated: July 18, 2026

This Refund Policy applies to digital products purchased through https://sabores365.online/ and sold by FINAL CASTT LLC under the public business name Digital Ebook.

1. Digital products

Unless a product page expressly states otherwise, all products sold through our website are digital.

Products may include e-books, recipe books, educational guides, coaching resources, training plans, templates, planners, worksheets, checklists, downloadable files, and access to online digital materials.

No physical product is shipped unless this is clearly stated on the relevant product page.

2. Seven-day refund request period

Customers may request a refund within 7 calendar days from the date of purchase.

To request a refund, contact support@diginook.click and provide:

  • The full name used for the purchase.
  • The email address used during checkout.
  • The order number or payment receipt.
  • The name of the purchased product.
  • A brief explanation of the request.

Refund requests submitted more than 7 calendar days after the purchase date may be denied, except where applicable law requires otherwise.

3. Eligible refund situations

A refund may be approved when:

  • The customer did not receive access and our support team cannot restore access within a reasonable time.
  • The file is materially corrupted, incomplete, or technically unusable and cannot be replaced.
  • The customer received a different product from the one ordered.
  • The product materially differs from the description displayed before purchase.
  • The product page expressly includes a 7-day satisfaction guarantee.

Before issuing a refund, we may attempt to resend the files, replace the damaged product, correct the access issue, or provide reasonable technical support.

4. Refund exclusions

Subject to applicable consumer law, a refund may be denied when:

  • The request is submitted after the 7-day refund period.
  • The product has been copied, shared, resold, uploaded, distributed, or used in violation of our Terms of Service.
  • There is evidence of fraud, refund abuse, repeated refund requests, or unauthorized use.
  • The customer expected content, services, bonuses, formats, or features that were not included in the product description.
  • The customer does not have compatible software, internet access, or equipment after the requirements were clearly disclosed.
  • The customer entered an incorrect email address and did not contact support so access could be corrected.
  • The customer changed their mind after substantially accessing or using the digital materials.

5. Duplicate or unauthorized charges

If a customer believes they were charged more than once or that a payment was unauthorized, they should contact support@diginook.click as soon as possible.

We may request reasonable information to verify the order and protect the payment account holder.

6. Approved refunds

Approved refunds will be returned to the original payment method.

We normally initiate an approved refund within 5 business days after approval. The customer’s bank, card issuer, or payment provider may require additional time to display the funds.

Currency-conversion differences, banking charges, and fees imposed by third parties may not be refundable.

7. Chargebacks

We encourage customers to contact us before opening a dispute with their bank or payment provider so we can resolve delivery, access, duplicate-charge, or refund issues directly.

This does not limit any lawful right available to the customer.

8. Mandatory consumer rights

Nothing in this Refund Policy limits any refund, withdrawal, cancellation, or consumer-protection right that cannot legally be excluded or waived under applicable law.

9. Contact

FINAL CASTT LLC
Public business name: Digital Ebook
Website: https://sabores365.online/

Business and support address:
30n North Gould Street
Sheridan, WY 82801 US

Support phone: +1 (571) 977-8309
Support email: support@diginook.click